Windows 10 Safe Mode Doesn't Accept My Password, How to Fix

/ Posted by Shawn Hamilton to Computer Helps

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In many situations, you will need to boot into Windows 10 safe mode to troubleshoot problems on your PC. However, when you enter the password, you will find Windows 10 stuck at safe mode login screen and get the error message that the PW is not correct. Why did this happen? How to fix the annoying error?

windows 10 safe mode won't accept my password

Fixes for "Windows 10 Safe Mode Won't Accept My Password" Problem

Windows 10 stuck in Safe Mode not because of the wrong password, but because Windows in Safe mode switches from PIN to the Microsoft password. Just type in your Microsoft password when you need to boot into Safe Mode and it would work fine. Then you'll be able to switch back to normal boot mode.

PIN is introduced since Windows 8, allowing Windows 8 and Windows 10 users to login to Windows account using a 4-digit PIN, instead of a long and complicated password. There's a difference between the PIN and the password. Your PIN is a local password that doesn't travel the Internet where it's more prone to be hacked.

So you must be clear why Win 10 refused to accept your PIN. It's your Microsoft account password that will work in safe mode login. Maybe this kind of misunderstanding has happened to a majority of people who had trouble logging in in Safe Mode.

Editor's Note: Still can't go to Safe Mode? Check to see How to Start Windows 10 in Safe Mode.

How to Reset Windows 10 Microsoft Account Password

If, unfortunately, you forgot the Microsoft account passcode, and therefore got the Win 10 safe mode lock, go to Microsoft's official website to reset the password. Detailed steps are as follows:

  • 1.From your browser, head to the Reset your password page:
  • 2. Choose why you need your password reset, and then tap Next.
  • 3. Enter the email address you used when you made your Microsoft account. This email usually ends in or
  • 4. Enter the characters you see on the screen (this lets us know you're not a robot), then click Next.
  • 5. If you've added security info to your account, Microsoft will send a one-time code to the alternate phone number or email address you provided. You are free to reset password after entering the code.

The worst scenario: you don't even remember the email and security question that used for resetting Microsoft account password. In this case, your only option is to create a bootable CD/USB to reset the forgotten Windows 10 password.

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