You will receive an email with registration code and download link after you have successfully purchased Tenorshare Windows Tools. If you have not received it or lost it, you can submit your licensed email address or order number to get back the registration code.
A1: Generally you will receive the order receipt with registration code to your e-mail address (check SPAM ) within an hour after the order is processed successlly. If you get the invalid registration code error, try again with these tips:
1. The "license name" received is not used to register the software, you can ignore it.
2. You should use the Email provided to register, NOT your own Email address.
3. Enter Email provided to the "Licensed E-mail" text box in register window.
4. Enter Code provided to the "Registration Code" text box in register window.
5. Both Email and Code are case sensitive, you'd better copy&paste directly to the proper text boxes in the register window and ensure there is no trailing blank.
If these still do not help, please contact our support team and attach your order receipt (You can expect our reply within 24 hours).